Terms of Use

1. General Information

These Terms of Use ("Terms") govern your use of the website thefluffandstuff.com ("Site"), operated by The Fluff and Stuff, registered in the Czech Republic. By accessing or using this Site, you agree to these Terms. If you do not agree, please do not use the Site.

2. Use of the Website

• The Site is intended for customers located in the Czech Republic, Poland, and Slovakia.

• You must be at least 18 years old or have parental consent to use the Site.

• All content (text, images, product descriptions) is the property of The Fluff and Stuff or its suppliers. Copying or distributing content is prohibited without permission.

3. Orders and Payments

• By placing an order, you confirm that all information provided is accurate and complete.

• Prices are listed in CZK, PLN, or EUR, including VAT where applicable.

• Payment methods accepted: Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Visa.

4. Shipping and Returns

• Orders are shipped via Zasilkovna, PPL to Czech Republic.

• Delivery times and costs are stated on the Site and may vary by country.

• Returns and exchanges are governed by our Return Policy.

5. Limitation of Liability

• The Fluff and Stuff is not liable for damages resulting from improper use of products or failure to follow care instructions.

• We are not responsible for technical issues that may cause interruptions to the Site.

6. Personal Data

• Personal data is processed in accordance with our Privacy Policy and GDPR regulations.

• We do not share your data with third parties except as necessary for order processing.

7. Changes to Terms

• The Fluff and Stuff reserves the right to change these Terms at any time. Changes will be posted on the Site. Continued use of the Site means acceptance of the new Terms.

8. Governing Law

• These Terms are governed by the laws of the Czech Republic.

9. Contact

For questions, contact us via the website contact form or at info@thefluffandstuff.com.